Quality You Can Count On.
At Harlow Scientific, quality isn’t just a promise — it’s built into every step of our process. Every refurbished instrument passes through a rigorous, audit-driven quality system grounded in internationally recognized ISO principles to ensure precision, consistency, and long-term reliability.
Our Quality Framework
Structured Audits
We conduct regular, systematic audits to evaluate performance, verify process compliance, and uncover opportunities for improvement.
SOP-Guided Consistency
From inspection to final packaging, every step follows strict Standard Operating Procedures (SOPs) with version control for clarity and continuity.
Transparent Traceability
Each instrument comes with a detailed service log showing exactly what was done, when, and how — giving you complete visibility.
Continuous Improvement
Our leadership team reviews audit results and customer feedback to refine processes, train staff, and push quality even higher.
Built on Elite ISO Standards
ISO 9001 Principles — Process consistency, evidence-based decision-making, customer focus, and continual improvement.
ISO/IEC 17025 Guidance — Technical rigor through measurement accuracy, method validation, and traceability.
Built on Elite ISO Standards
| Benefit | What You Gain |
|---|---|
| Reliable Performance | Instruments restored to precise, dependable specs. |
| Repeatable Results | SOPs + audits ensure consistent excellence. |
| Full Accountability | Clear documentation for every refurbishment. |
| Ever-Better Service | A process that evolves and improves over time. |